Traditional projects often take months to be completed in the market. At Colmeia, you can set up a complete customer service workflow in just 15 minutes, without worrying about individual validations or needing programming knowledge.
Smart features to optimize your workflows:
Leverage our framework with Smartfields features, covering everything from addresses to LGPD routines for your customers.
Navigate and get responses via voice or text.
Make real-time adjustments during updates to journeys, menus, and texts, without disrupting the user experience.
Grant controlled access to each part of the bot and keep maintenance divided among separate teams.
Easily scale using programming resources with support for Microsoft and Google TypeScript, integrated with an IDE on the platform.
Monitor user navigation with dashboards, detecting abandonment in real-time for immediate optimizations.
Smart Flow makes building and maintaining sophisticated customer service workflows easy. Anyone can create and implement complete journeys for customers and partners. Accept the Colmeia Challenge and watch a customer service flow be created in just a few minutes.
Fill out the form on the side, and one of our specialists will get in touch with you. Our team will contact you as soon as possible.